Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Are your products genuine?
Yes, all products we sell are 100% genuine and licensed. All products we source from official platforms like Microsoft, Spotify, YouTube are guaranteed and legal licenses.
What is the delivery time?
Delivery time for our digital products is between 2-48 hours. Usually your order reaches your email address within 2 hours. During busy periods, delivery is made within a maximum of 48 hours.
What payment methods do you accept?
We accept various payment options such as credit cards, debit cards, EFT/Wire transfer. All payment processes are carried out through our SSL-certified secure infrastructure.
What should I do if the product doesn't work?
All products we sell are guaranteed, and if you experience any technical problems, you can contact our 24/7 support team. If we cannot solve the problem, we provide free replacement or refund.
What do I need to do to become a dealer?
To become a dealer, simply contact us through our communication channels. We will send you our special dealer price list and detail our bulk purchase conditions.
Do you provide installation support?
Yes, we provide installation support for all Microsoft products. Our technical team helps you step by step through the installation process and can provide remote support when needed.